> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usereplier.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reply to missed comments and messages

> Use Catch up to review and send replies that an active automation missed.

**Catch up** finds eligible comments and Instagram story messages that Replier received but has not already handled. It uses your active automations and their saved replies.

It does not search your entire social inbox or recover every old interaction from before the account was connected.

## Which replies can appear?

| Interaction                        | Reply window                   |
| ---------------------------------- | ------------------------------ |
| Instagram or Facebook post comment | Within 7 days of the comment   |
| Instagram story message            | Within 24 hours of the message |

The account must still be connected, the automation must be active, and the response must match its selected content and keywords. Future-post and all-story choices still respect when they became active.

To avoid duplicate messages, the list excludes replies already handled, follow requests already sent, and replies whose previous delivery could not be confirmed.

## Review and send

1. Open **Catch up** in the dashboard navigation. A badge shows pending replies; **100+** means more are available.
2. Select **Check again** to refresh the list. Replies closest to their deadline appear first.
3. Read the sender, original response, automation, and **Reply by** time. Open **Preview reply** to see the saved message and public reply versions. If Follow Gate applies, the follow request comes first.
4. Visible items are selected by default. Clear any you do not want to send. Use **Load more replies** to review more; check the selected total again afterward.
5. Select **Reply to …** when ready. This sends real replies and uses your normal workspace sending allowance.
6. Open each automation's **Results** to check delivery. “Queued” means the reply was accepted for sending, not that it has arrived yet.

## If something changes

A response may be skipped if it was already handled, expired, or no longer matches the saved automation. If a send fails or only part of a batch is confirmed, refresh the list before trying again.

If replying is unavailable, check your workspace access and [plan and usage](/account/plans-and-billing). A new reply window is not created by refreshing the page.

The recent-comment prompt shown after activation or resume is separate and only covers comments. Catch up also covers eligible Instagram story messages.