Skip to main content
Catch up finds eligible comments and messages that Replier received but has not already handled. It uses your active automations and their saved replies. It does not search your entire social inbox or recover every old interaction from before the account was connected.

​
Which replies can appear?

The account must still be connected, the automation must be active, and the response must match its selected content and keywords. Future-post and all-story choices still respect when they became active. To avoid duplicate messages, the list excludes replies already handled, follow requests already sent, and replies whose previous delivery could not be confirmed.

​
Review and send

  1. Open Catch up in the dashboard navigation. A badge shows pending replies; 100+ means more are available.
  2. Select Check again to refresh the list. Replies closest to their deadline appear first.
  3. Read the sender, original response, automation, and Reply by time. Open Preview reply to see the saved message and public reply versions. If Follow Gate applies, the follow request comes first.
  4. Visible items are selected by default. Clear any you do not want to send. Use Load more replies to review more; check the selected total again afterward.
  5. Select Reply to … when ready. This sends real replies, which count toward your workspace’s interaction allowance.
  6. Open each automation’s Results to check delivery. “Queued” means the reply was accepted for sending, not that it has arrived yet.

​
Remove replies you don’t want to send

Some comments and messages were already answered outside Replier, for example by Meta’s automatic replies. Remove them so Replier never replies to them. You need permission to send replies. Removing works even if your plan allowance is used up.
  1. Open Catch up.
  2. Select the replies to remove.
  3. Select Remove and confirm.
A removed reply is not sent now, and not when replies are sent again after an upgrade or a reconnect. To bring one back, select Undo right after, or open Removed and select Restore. You can restore it until its reply window ends: 7 days for a comment, 24 hours for a message.

​
Instagram comments recovered automatically

Instagram sometimes never delivers a comment to Replier. Every 15 minutes, Replier checks the comments on posts your active automations watch and replies to missed ones, so you don’t need Catch up for them. The public reply and DM are sent as usual and count toward your interaction allowance. A comment is recovered only if it was posted after the automation was added or last saved (editing, pausing, and resuming all count), after the account connected, within the last 7 days, and at least 10 minutes ago. This covers Instagram post comments only, not Facebook, stories, or messages. Very busy accounts or Meta rate limits can delay recovery.

​
If something changes

A response may be skipped if it was already handled, expired, or no longer matches the saved automation. If a send fails or only part of a batch is confirmed, refresh the list before trying again. If replying is unavailable, check your workspace access and plan and usage. A new reply window is not created by refreshing the page. The recent-comment prompt shown after activation or resume is separate and only covers comments. Catch up also covers eligible messages and Instagram story replies.